Last Updated: 20 June 2024
Our Commitment to Your Privacy
At Vorex.Ai, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit and interact with our website located at https://vorex.ai (“Website”) and use any of our services offered through the Website (collectively, the “Services”).
Please read this Privacy Policy carefully. By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not access or use the Website or Services.
1. Information We Collect
We collect information that you provide to us directly, information that we collect automatically when you use the Website or Services, and information that we collect from third-party sources.
1.1 Information You Provide to Us
We collect information that you provide to us directly when you:
- Create an account on the Website
- Subscribe to our newsletter
- Contact us for support or with questions
- Participate in surveys, contests, or promotions
- Submit content to the Website
The types of information that you may provide to us include:
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Personal Information: Your name, email address, phone number, mailing address, and other contact information.
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Account Information: Your username, password, and other account credentials.
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Payment Information: Your credit card number, billing address, and other payment information.
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Communication Information: Your messages, feedback, and other communications with us.
1.2 Information We Collect Automatically
We automatically collect certain information about your use of the Website and Services through the use of cookies, web beacons, and other tracking technologies. This information may include:
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Usage Data: Your IP address, browser type, operating system, referring/exit pages, date and time of your visit, and pages viewed.
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Device Data: Information about the device you use to access the Website or Services, such as the device type, operating system, and unique device identifiers.
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Location Data: Your approximate location, as determined by your IP address or GPS coordinates.
1.3 Information We Collect from Third-Party Sources
We may receive information about you from third-party sources, such as social media platforms, data providers, and marketing partners. This information may include:
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Social Media Information: Your public profile information, such as your name, username, and profile picture, if you choose to connect your social media account to your account on the Website.
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Demographic and Interest Data: Information about your demographics and interests, such as your age, gender, and interests.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To Provide and Improve the Website and Services: To operate, maintain, and improve the Website and Services, to personalize your experience, and to provide you with customer support.
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To Communicate with You: To send you transactional and marketing communications, such as account updates, newsletters, and promotional offers.
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To Analyze and Improve Our Website and Services: To analyze how the Website and Services are used, to identify areas for improvement, and to develop new features and services.
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To Protect Our Rights and Interests: To protect the rights, property, and safety of Vorex.Ai, our users, and others.
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To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties for the following purposes:
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Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, marketing, and customer support.
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Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you.
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Affiliates: We may share your information with our affiliates for marketing and operational purposes.
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Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, (b) protect and defend the rights or property of Vorex.Ai, (c) act in urgent circumstances to protect the personal safety of users of the Website or Services, or the public, or (d) protect against legal liability.
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Business Transfers: If Vorex.Ai is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information.
4. Your Privacy Choices
You have certain choices regarding the information we collect and how we use it.
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Account Information: You can update or correct your account information by logging into your account settings.
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Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in any email we send or by contacting us directly.
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Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. However, please be aware that doing so could affect the availability and functionality of the Website and Services.
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Do Not Track Signals: We do not currently respond to Do Not Track signals.
5. Data Security
We take reasonable measures to protect the security of your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Children’s Privacy
The Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside UAE and choose to provide information to us, please note that we transfer the information, including personal information and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Website or Services following the posting of revised Privacy Policy means that you accept and agree to the changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vorex.Ai
[email protected]
10. Additional Information for Users in the European Economic Area (EEA)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Vorex.Ai aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
Your Rights:
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Right to Access: You have the right to request access to the Personal Data we hold about you.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Data we hold about you.
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Right to Erasure (Right to be Forgotten): You have the right to request that we erase your Personal Data in certain circumstances, such as when your Personal Data is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
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Right to Restriction of Processing: You have the right to request that we restrict the processing of your Personal Data in certain circumstances, such as when you contest the accuracy of your Personal Data or when you have objected to processing.
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Right to Data Portability: You have the right to receive the Personal Data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller in certain circumstances.
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Right to Object: You have the right to object to the processing of your Personal Data in certain circumstances, such as when we process your Personal Data for direct marketing purposes or when we process your Personal Data based on our legitimate interests.
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Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your Personal Data at any time.
Exercising Your Rights:
If you wish to exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
Complaints:
If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with a supervisory authority.
11. California Consumer Privacy Act (CCPA)
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, disclose, and sell. You also have the right to request that we delete your personal information and to opt out of the sale of your personal information.
Your Rights Under the CCPA:
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Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your personal information, the business or commercial purpose for collecting or selling your personal information, the categories of third parties with whom we share your personal information, and the categories of personal information that we have sold or disclosed for a business purpose.
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Right to Delete: You have the right to request that we delete any personal information that we have collected from you, subject to certain exceptions.
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Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information.
Exercising Your CCPA Rights:
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us using the contact information provided below.
Non-Discrimination:
We will not discriminate against you for exercising any of your CCPA rights.
12. Do Not Track Signals
We do not currently respond to Do Not Track (DNT) signals. DNT is a privacy preference that users can set in their web browsers to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services.
13. Your Consent
By using the Website or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Vorex.Ai
[email protected]